Expanish Terms and Conditions – Argentina
Terms and conditions for students studying through Expanish.
Expanish agrees to provide Spanish immersion courses for students with experienced and trained teachers, and provide a number of related services such as activities and volunteer programs. Expanish is not liable for any damage resulting from or compensation related to incorrect or withheld information received at the point of booking.
2. These Terms & Conditions
Apply from the moment the student has submitted and completed the Expanish booking form.
3. Client Documents & Insurance
The student is fully responsible for ensuring that they have adequate travel documents, travel insurance and medical insurance. Any non-compliance and any resulting damages are the sole responsibility of the student.
Expanish will not be held liable for loss, damage or injury to persons or property.
5. Changes to the Booking
Expanish reserves the right to charge an administration fee of US$40 for the course and US$100 for the accommodation or volunteer placement each time the program is changed or postponed after the Expanish Booking Form has been submitted. This also includes requests for changes while the student is at school. Requests should be made in writing two weeks before the requested change or postponement. Any postponement within two weeks of the start date will be considered a cancellation of original program, refer to 7. Cancellation.
6. Changes During Program
Changes between different services (courses, accommodation, volunteer placements and other services), such as substituting one service for another, are not permitted and will be considered a cancellation, refer to 7. Cancellation.
a) Changes to accommodation
Changes between different services are not permitted and will be considered a cancellation. In cases where the student requests to switch between the same accommodation option even though the housing meets the set quality requirements, Expanish reserves the right to charge an administration fee of US$100 and perform the change according to availability.
For cancellations received fourteen (14) days or more in advance of the program start date, Expanish will refund all but the deposit and less non refundable charges (registration fee and bank/card fees).
For course cancellations received less than fourteen (14) days in advance of the program start date, no refund will be issued. After a course has started there is no refund for any program, this includes cancellations and/or part cancellations.
a) Accommodation Cancellation After Arrival
If a student has reserved 7 weeks or less of accommodation, there is no refund after the program has started. If a student has reserved 8 weeks or more of accommodation, they may notify Expanish in writing 4-weeks prior to the date of termination to receive a partial refund, otherwise a 4-week cancellation fee will apply.
8. Last Minute Bookings
Bookings of courses, accommodation and volunteer placements made less than fourteen (14) days of the program start date will be subject to availability.
If the booking is submitted less than four weeks before the program start date, students must pay the full program fee. If the booking is submitted more than four weeks before the program start date, a deposit is required to confirm the program booking. Until this deposit is received we are unable to guarantee program availability. The second payment with the remaining balance is due four weeks before the program start date.
Payments may be effected by bank transfer or credit / debit card. All bank fees are the responsibility of the student. Expanish reserves the right to charge an additional fee of 5% for credit or debit card payments. Students already in Buenos Aires may also make payment in cash in US dollars or Argentine pesos.
Expanish will close for Argentine public holidays. During weeks where there is one holiday, Expanish will offer an optional two-hour class to compensate. During weeks where there are two holidays, Expanish will offer an optional 6-hour class to compensate. Class time will not be made up fully so students should account for holidays when planning their trip. Please be aware that the Argentine government is prone to adding new holidays with little or no notice during the course of each year. Expanish will endeavor to communicate changes as soon as they have been formally announced.
11. Program Changes
Expanish may change course structure & timetables at its discretion without notification. The student is entitled to a refund of tuition fees for those courses that Expanish is not able to offer.
12. Class Information
Classes are held Monday to Friday, starting in the morning. However, Expanish reserves the right to introduce a double banking time table where students alternate between morning and afternoon lessons, on a weekly or daily basis.
Expanish reserves the right to use classrooms in alternative premises of a similar standard.
13. Accommodation Information
All students housed in a Student Residence or Private Apartment should adhere to all rules and policies provided by the providers, which may include deposits, security precautions, use of facilities, guest policies, etc.
14. Level of Spanish
If a student does not have the minimum level of Spanish required to follow a specific course, as determined by the Expanish placement test, Expanish reserves the right to move the student to a course appropriate for their level.
For volunteers, Expanish reserves the right to move the volunteer to another project in the case that they do not have the indicated Spanish level of their enrolment. The change may take up to seven (7) days and there will be a charge of US$100.
15. Reduction of Lessons
Expanish reserves the right to reduce the number of lessons in a class due to an insufficient number of students. If there are less than two (2) students participating in a group class, the student will receive the following: For Intensive Spanish 20 they will receive eight (8) hours of One to One lessons and for Intensive Spanish 30 they will receive twelve (12) hours of One to One lessons.
Flight details must be advised seven days prior to arrival in order for Expanish to provide the airport transfer. No refunds will be granted on transfers if complete flight details are not sent to Expanish at least seven days prior to arrival.
Transfers include a maximum waiting time of two hours from the flight’s arrival. In the event of delays over two hours, students will be charged an additional fee at the school.
17. Force Majeure
Expanish will not be liable for any failure to comply with obligations (and therefore shall not be required to pay compensation) if the failure is occasioned by any cause beyond Expanish’s reasonable control; nor shall Expanish be responsible for any costs incurred by or on behalf of the student as a result of any such case. Such causes shall include but are not limited to fire, flood, war, riot, embargo, organized labor stoppage, unusually adverse weather conditions, acts of civil or military authorities, acts of terrorism, acts of god, pandemics etc.
In the unlikely event that a student wishes to submit a formal complaint, this must be brought to the attention of Expanish prior to the program end date.
Neither Expanish nor its accommodation hosts provide supervision for adult student (18+years of age) who books a program. Students who are less than 18 years old are required to have consent from their parents to study. Those travelling alone need to posses any necessary documentation allowing their stay in Argentina.
20. Code of Conduct & Expulsion
Students are expected to attend a minimum of 80% of classes in order to continue each week. They should inform the school in case of absence. Students should act in a respectful manner towards fellow students, teachers, staff and 3rd party providers such as accommodation hosts and / or activity guides. The company reserves the right to expel students from the program / accommodation at its sole discretion if it finds students in breach of its basic code of conduct (supplied in the welcome pack on the first day of classes). No refund will be given. Students must pay the full cost of any damage to property and are expected to obey the laws and adapt to the customs of their host country and host family (if applicable).
21. Photography & Filming
Expanish may take promotional photographs and video footage of students. If students do not wish to participate, Expanish will respect their wishes if Expanish has been notified.
22. Travel Health Insurance with CareMed (if applicable)
When a student signs up for CareMed insurance they confirm they have read and accept CareMed Insurance terms and conditions (policy wording CareMed PREMIUM) as well as the consumer information, the declaration of consent according to the Federal Data Protection Act (BDSG) and the information leaflet concerning data processing.Our SchoolBrochure Courses Overview